Regina Clark7 days ago2 minTime to PIVOTBefore COVID upended our daily routines, I wrote PIVOT Principles. A book about how to help others move through change which isn't always...
Regina ClarkFeb 81 minWords MatterTwo months ago, after careful consideration, I took the plunge and ordered an exercise bike. I was so excited when it finally arrived!...
Regina ClarkJan 103 minAdult LearningTeaching adults is very different from teaching children. Adults don’t have patience with bad instruction and nine times out of ten; they...
Regina ClarkJan 62 minManners Never Go Out of StyleConsistently using good manners at work is the foundation to developing solid workplace relationships. No one wants to work with a rude,...
Regina ClarkDec 29, 20213 minThe Employee Engagement PuzzleResearch has shown over and over again that highly engaged employees are more productive and drive better business outcomes. Highly...
Regina ClarkFeb 23, 20213 min10 Tips for Managing MillennialsThe current workforce is globally diverse and managers are challenged with how to create a motivating environment that drives...
Regina ClarkFeb 16, 20213 min60 Business Etiquette TipsOnce in a while, people need to be reminded or taught about what is appropriate, professional behavior in the workplace. Here are a few...
Regina ClarkFeb 9, 20211 minA Penny for Your ThoughtsI met a Senior Executive many, many years ago who shared with me that every morning he placed three pennies in his left pocket. During...
Regina ClarkJan 12, 20213 min13 Ways to Become a More Considerate CommunicatorOur world is in turmoil and we can do better. During the past few months, we have witnessed a massive amount of social unrest and bad...
Tresha PetersFeb 13, 20202 minCustomer Experience; Empathy; Management Training; Patient ExperienceThe next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
Tresha PetersFeb 11, 20203 minConversation CluesSometimes the training program is mandatory, which means the people in the room have to be there, and sometimes the training program is full
Tresha PetersAug 31, 20181 minPublic Speaking Skills Come in HandyIf improving your public speaking skills is part of your 2018 personal development plan, give me a call and we will schedule a training prog
Tresha PetersApr 10, 20181 minThe Power of WeMost employers would love for their employees to behave as if they were part of a high-performance team.
Tresha PetersFeb 27, 20187 minSix Sigma SpeakingSix sigma is a measurement that implies quality. When a process is at a six-sigma level, there are 3.4 mistakes (defects) for every million
Tresha PetersDec 7, 20172 minManaging Stress During the HolidaysThe holiday season is magical for many, especially the children, and stressful for so many others.
Tresha PetersSep 23, 20174 minEngaging a Remote AudienceDelivering information via web conferencing and webinars can be challenging, especially in the beginning.
Tresha PetersDec 9, 20164 minSix Secrets to Superb FacilitationFacilitation is an art. When done well, it adds value to the organization by reaching win/win outcomes efficiently.
Tresha PetersApr 7, 20164 minBlack Diamond SpeakingFirst of all, you have to be willing to move out of your comfort zone. All of us have comfort zones; there are things we do that are comfort
Tresha PetersFeb 5, 20131 minSmile! It Shows the Audience that You are Enjoying Speaking to ThemEffective speakers use visual language to engage the audience. Your hand gestures, facial expression, posture, movement and eye contact are
Tresha PetersMar 28, 20124 minSpeaking Secrets to Engage Remote AudiencesIn today’s global business environment, sharing information with remote audiences via web conferencing and webinars has quickly replaced fac