Step Up to 2023
Year in review listing popular training programs
Building a High-Performance Work Team
Communication Tips for Technical Experts
Managing Mad
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Regina Clark
- Aug 22, 2022
- 1 min
My TedX Moment
So I finally did it! I had the chance to speak at a TedX event in my hometown and was really thrilled about the opportunity. What I...
Regina Clark
- May 17, 2022
- 2 min
Time to PIVOT
Before COVID upended our daily routines, I wrote PIVOT Principles. A book about how to help others move through change which isn't always...
Regina Clark
- Feb 8, 2022
- 1 min
Words Matter
Two months ago, after careful consideration, I took the plunge and ordered an exercise bike. I was so excited when it finally arrived!...
Regina Clark
- Jan 10, 2022
- 3 min
Adult Learning
Teaching adults is very different from teaching children. Adults don’t have patience with bad instruction and nine times out of ten; they...
Regina Clark
- Jan 6, 2022
- 2 min
Manners Never Go Out of Style
Consistently using good manners at work is the foundation to developing solid workplace relationships. No one wants to work with a rude,...
Regina Clark
- Dec 29, 2021
- 3 min
The Employee Engagement Puzzle
Research has shown over and over again that highly engaged employees are more productive and drive better business outcomes. Highly...
Regina Clark
- Feb 23, 2021
- 3 min
10 Tips for Managing Millennials
The current workforce is globally diverse and managers are challenged with how to create a motivating environment that drives...
Regina Clark
- Feb 16, 2021
- 3 min
60 Business Etiquette Tips
Once in a while, people need to be reminded or taught about what is appropriate, professional behavior in the workplace. Here are a few...
Regina Clark
- Feb 9, 2021
- 1 min
A Penny for Your Thoughts
I met a Senior Executive many, many years ago who shared with me that every morning he placed three pennies in his left pocket. During...
Regina Clark
- Jan 12, 2021
- 3 min
13 Ways to Become a More Considerate Communicator
Our world is in turmoil and we can do better. During the past few months, we have witnessed a massive amount of social unrest and bad...
Tresha Peters
- Feb 13, 2020
- 2 min
Customer Experience; Empathy; Management Training; Patient Experience
The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
Tresha Peters
- Feb 11, 2020
- 3 min
Conversation Clues
Sometimes the training program is mandatory, which means the people in the room have to be there, and sometimes the training program is full
Tresha Peters
- Aug 31, 2018
- 1 min
Public Speaking Skills Come in Handy
If improving your public speaking skills is part of your 2018 personal development plan, give me a call and we will schedule a training prog
Tresha Peters
- Apr 10, 2018
- 1 min
The Power of We
Most employers would love for their employees to behave as if they were part of a high-performance team.
Tresha Peters
- Feb 27, 2018
- 7 min
Six Sigma Speaking
Six sigma is a measurement that implies quality. When a process is at a six-sigma level, there are 3.4 mistakes (defects) for every million
Tresha Peters
- Dec 7, 2017
- 2 min
Managing Stress During the Holidays
The holiday season is magical for many, especially the children, and stressful for so many others.
Tresha Peters
- Sep 22, 2017
- 4 min
Engaging a Remote Audience
Delivering information via web conferencing and webinars can be challenging, especially in the beginning.
Tresha Peters
- Dec 9, 2016
- 4 min
Six Secrets to Superb Facilitation
Facilitation is an art. When done well, it adds value to the organization by reaching win/win outcomes efficiently.
Tresha Peters
- Apr 7, 2016
- 4 min
Black Diamond Speaking
First of all, you have to be willing to move out of your comfort zone. All of us have comfort zones; there are things we do that are comfort
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