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Feb 13
2 min

Customer Experience; Empathy; Management Training; Patient Experience

The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.

Regina Clark

Feb 11
3 min

Conversation Clues

Sometimes the training program is mandatory, which means the people in the room have to be there, and sometimes the training program is full

Regina Clark

Aug 31, 2018
1 min

Public Speaking Skills Come in Handy

If improving your public speaking skills is part of your 2018 personal development plan, give me a call and we will schedule a training prog

Regina Clark

Apr 10, 2018
1 min

The Power of We

Most employers would love for their employees to behave as if they were part of a high-performance team.

Regina Clark

Feb 27, 2018
7 min

Six Sigma Speaking

Six sigma is a measurement that implies quality. When a process is at a six-sigma level, there are 3.4 mistakes (defects) for every million

Regina Clark

Dec 7, 2017
2 min

Managing Stress During the Holidays

The holiday season is magical for many, especially the children, and stressful for so many others.

Regina Clark

Sep 23, 2017
4 min

Engaging a Remote Audience

Delivering information via web conferencing and webinars can be challenging, especially in the beginning.

Regina Clark

Dec 9, 2016
4 min

Six Secrets to Superb Facilitation

Facilitation is an art. When done well, it adds value to the organization by reaching win/win outcomes efficiently.

Regina Clark

Apr 7, 2016
4 min

Black Diamond Speaking

First of all, you have to be willing to move out of your comfort zone. All of us have comfort zones; there are things we do that are comfort

Smile! It Shows the Audience that You are Enjoying Speaking to Them

Regina Clark

Feb 5, 2013
1 min

Smile! It Shows the Audience that You are Enjoying Speaking to Them

Effective speakers use visual language to engage the audience. Your hand gestures, facial expression, posture, movement and eye contact are

Speaking Secrets to Engage Remote Audiences

Regina Clark

Mar 28, 2012
4 min

Speaking Secrets to Engage Remote Audiences

In today’s global business environment, sharing information with remote audiences via web conferencing and webinars has quickly replaced fac

Dealing with Nerves Before a Presentation

Regina Clark

Aug 31, 2011
2 min

Dealing with Nerves Before a Presentation

Nervous energy is good. It means that you care. Learning how to use the nervous energy to pump you up instead of paralyzing you is not as ha

Regina Clark

Aug 17, 2011
4 min

10 Presentation Tips

Business presentations do not have to be boring! As a matter of fact, most content is not boring,

Communication takes two: a sender and a receiver

Regina Clark

Aug 27, 2010
1 min

Communication takes two: a sender and a receiver

Communication is a two-part process. One person sends a message and the other person receives the message and hopefully understands the mean

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Regina Clark,CSP

Moving Leaders To The Next Level

(845)294-7089 | Email

Customer Experience; Empathy; Management Training; Patient Experience

Conversation Clues

Public Speaking Skills Come in Handy

The Power of We

Six Sigma Speaking

Managing Stress During the Holidays

Engaging a Remote Audience

Six Secrets to Superb Facilitation

Black Diamond Speaking

Smile! It Shows the Audience that You are Enjoying Speaking to Them

Speaking Secrets to Engage Remote Audiences

Dealing with Nerves Before a Presentation

10 Presentation Tips

Communication takes two: a sender and a receiver

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Regina Clark,CSP

Moving Leaders To The Next Level

(845)294-7089 | Email