The current workforce is globally diverse and managers are challenged with how to create a motivating environment that drives...

Once in a while, people need to be reminded or taught about what is appropriate, professional behavior in the workplace. Here are a few...

I met a Senior Executive many, many years ago who shared with me that every morning he placed three pennies in his left pocket. During...

Our world is in turmoil and we can do better. During the past few months, we have witnessed a massive amount of social unrest and bad...

The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.

Sometimes the training program is mandatory, which means the people in the room have to be there, and sometimes the training program is full

If improving your public speaking skills is part of your 2018 personal development plan, give me a call and we will schedule a training prog

Most employers would love for their employees to behave as if they were part of a high-performance team.

Six sigma is a measurement that implies quality. When a process is at a six-sigma level, there are 3.4 mistakes (defects) for every million

The holiday season is magical for many, especially the children, and stressful for so many others.

Delivering information via web conferencing and webinars can be challenging, especially in the beginning.

Facilitation is an art. When done well, it adds value to the organization by reaching win/win outcomes efficiently.

First of all, you have to be willing to move out of your comfort zone. All of us have comfort zones; there are things we do that are comfort

Effective speakers use visual language to engage the audience. Your hand gestures, facial expression, posture, movement and eye contact are

In today’s global business environment, sharing information with remote audiences via web conferencing and webinars has quickly replaced fac

Nervous energy is good. It means that you care. Learning how to use the nervous energy to pump you up instead of paralyzing you is not as ha

Business presentations do not have to be boring! As a matter of fact, most content is not boring,

Communication is a two-part process. One person sends a message and the other person receives the message and hopefully understands the mean