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Regina Clark
Apr 14, 20202 min read
Time Management Tips for Remote Workers
Getting a handle on time management isn’t that complicated once you make up your mind to just do it! There are 24 hours in every day,


Tresha Peters
Feb 13, 20202 min read
Customer Experience; Empathy; Management Training; Patient Experience
The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.


Tresha Peters
Jul 5, 20163 min read
Hiring Customer Experience Superstars
There is even a Customer Experience Professional Association which offers a certification program for individuals who want to be certified a


Tresha Peters
Nov 10, 20154 min read
Improving the Patient Experience
Physicians in private practice are being eaten up by larger medical groups and waiting over an hour to see a physician
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