Tresha PetersApr 14, 20202 minTime Management Tips for Remote WorkersGetting a handle on time management isn’t that complicated once you make up your mind to just do it! There are 24 hours in every day,
Tresha PetersFeb 13, 20202 minCustomer Experience; Empathy; Management Training; Patient ExperienceThe next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
Tresha PetersJul 5, 20163 minHiring Customer Experience SuperstarsThere is even a Customer Experience Professional Association which offers a certification program for individuals who want to be certified a
Tresha PetersNov 10, 20154 minImproving the Patient ExperiencePhysicians in private practice are being eaten up by larger medical groups and waiting over an hour to see a physician