Customer Experience; Empathy; Management Training; Patient Experience
The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
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Tresha Peters
- Oct 23, 2019
- 2 min
Your Health = Your Wealth
People are surprised when they get sick. They think that being diagnosed with an illness is something that happens to other people.
Tresha Peters
- Dec 7, 2017
- 2 min
Managing Stress During the Holidays
The holiday season is magical for many, especially the children, and stressful for so many others.
Tresha Peters
- Nov 10, 2015
- 4 min
Improving the Patient Experience
Physicians in private practice are being eaten up by larger medical groups and waiting over an hour to see a physician
Tresha Peters
- Jun 3, 2014
- 3 min
The CARE Approach for Healthcare
In order to WOW healthcare patients and their family members, healthcare providers must follow the CARE approach.
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