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Tresha Peters
Feb 13, 20202 min read
Customer Experience; Empathy; Management Training; Patient Experience
The next time you are faced with a difficult situation or find yourself dealing with a difficult person, try using empathy.
Tresha Peters
Oct 22, 20192 min read
Your Health = Your Wealth
People are surprised when they get sick. They think that being diagnosed with an illness is something that happens to other people.
Tresha Peters
Dec 7, 20172 min read
Managing Stress During the Holidays
The holiday season is magical for many, especially the children, and stressful for so many others.
Tresha Peters
Nov 10, 20154 min read
Improving the Patient Experience
Physicians in private practice are being eaten up by larger medical groups and waiting over an hour to see a physician
Tresha Peters
Jun 2, 20143 min read
The CARE Approach for Healthcare
In order to WOW healthcare patients and their family members, healthcare providers must follow the CARE approach.
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