Managing others is a challenge. It always has been and it always will be. If you are lucky, you have worked for a fabulous manager.

My brand new book, PIVOT Principles, is finally available and I just delivered the PIVOT keynote to a group of HR professionals in State Col

It’s easy to be a good leader when things are calm, employees are competent, customers are polite and the economy is thriving.

I start most of my training programs the same way. Encouraging the audience to do something better,