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Effective Leadership (IQ & EQ)

Course Overview

There is a difference between management and leadership and it’s not your title! Managers do things right. They execute and implement. Managers get the troops moving in the right direction. Leaders do the right things. They determine the future state for their team and/or the organization. Leaders take risks and have courage to sometimes do the unthinkable. They also know when to change directions. During this workshop, participants will examine their own leadership style. Each participant will take an assessment as pre-work and analyze the assessment and commit to an action plan during the workshop.

Program Objectives

By the conclusion of this program, participants will be able to:

  • how to make a good first impression

  • everyday manners

  • what emotional intelligence is and why you should care?

  • how to improve interpersonal communication skills 

  • 36 ways to improve your business etiquette

  • email étiquette

Available Formats

½ day, full day, virtual

Keyboard and Mouse

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Regina Clark,CSP

Moving Leaders To The Next Level

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