Conducting a Performance Discussion
Every employee is entitled to know how they are doing! The ability to share performance feedback is a management fundamental. Feedback should be timely and behavioral based with suggestions for improvement. Too often managers avoid sharing feedback because they think the behavior will go away or eventually change. Effective managers consistently provide feedback not just once a year during a formal performance review.
During this program, managers will learn:
when to schedule a performance discussion
how to give constructive and positive feedback
how to provide timely, specific, behavioral based feedback while maintaining the self-esteem of the employee
how to ask for feedback from others
how to manage conflict and defensive behavior during a performance discussion.