Business etiquette is not about knowing which fork to use when you have lunch with your boss. It is about appropriate interactions with co-workers, vendors, customers and suppliers. Learning how to show respect, kindness and caring during workplace situations is a trait that goes a long way.
During this program, participants will learn:
how to make a good first impression
what emotional intelligence is and why you should care?
how to improve interpersonal communication skills
36 ways to improve your business etiquette
"Regina has conducted several leadership and team-building training events for our management team. Her enthusiasm and genuine interest in our business allowed for well-received sessions, which were lively, interactive, and fun. She made the subjects interesting and understandable, peppering her presentations with humor and using excellent explanations and examples. I would recommend Regina to any company looking to develop their managers' skills."
Business Operations ERS