Business Etiquette

Course Overview

 Business etiquette is not about knowing which fork to use when you have lunch with your boss. It is about appropriate interactions with co-workers, vendors, customers and suppliers. Learning how to show respect, kindness and caring during workplace situations is a trait that goes a long way. 

Program Objectives

During this program, participants will learn:

• how to make a good first impression

• everyday manners

• what emotional intelligence is and why you should care?

• how to improve interpersonal communication skills 

• 36 ways to improve your business etiquette

• email étiquette