Business Etiquette
Course Overview
Business etiquette is not about knowing which fork to use when you have lunch with your boss. It is about appropriate interactions with co-workers, vendors, customers and suppliers. Learning how to show respect, kindness and caring during workplace situations is a trait that goes a long way.
Program Objectives
During this program, participants will learn:
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how to make a good first impression
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everyday manners
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what emotional intelligence is and why you should care?
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how to improve interpersonal communication skills
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36 ways to improve your business etiquette
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email étiquette
Available Formats
½ day
"Regina has conducted several leadership and team-building training events for our management team. Her enthusiasm and genuine interest in our business allowed for well-received sessions, which were lively, interactive, and fun. She made the subjects interesting and understandable, peppering her presentations with humor and using excellent explanations and examples. I would recommend Regina to any company looking to develop their managers' skills."
Mary McElhiney
Vice President
Business Operations ERS