WOW Your Customers or Somebody Else Will
You don’t have to delight your customers, only if you want to keep them coming back. During this upbeat, timely keynote Regina will share with you the four puzzle pieces to building a customer centric organization including: having the right people, the right processes, the right workplace and the right products and/or services. If one of the puzzle pieces is missing, you will fail miserably at proving a fabulous customer experience.
“Regina Clark brings a passion and energy to her keynote speech that is contagious. SOARING to New Heights was one of the best presentations that I have attended and left me with a desire to reach higher.”
Executive Director, NYPTA and Chair
Empire State Society of Association Executives
“Regina was the keynote speaker for our annual Tug Hill Local Government Conference in 2018. She worked closely with me and my staff ahead of the event, to understand our local official audience and what the current hot topics were in the region. She arrived the day before the event, to practice and ensure all of her technology would be ready to go the next day. That morning, she hit it out of the park with our 700-member audience. Her ability to engage the audience and get them to actively participate by standing up and speaking in front of their peers, was amazing. After the event, I had many attendees approach me and express their enjoyment of her message and approach.”
NYS Tug Hill Commission
"One of the finest speakers that I have had the pleasure of working with."