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Business Etiquette

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Course Overview

Business etiquette is not about knowing which fork to use when you have lunch with your boss. It is about appropriate interactions with co-workers, vendors, customers and suppliers. Learning how to show respect, kindness and caring during workplace situations is a trait that goes a long way.

Program Objectives

During this program, participants will learn:

  • how to make a good first impression

  • everyday manners

  • what emotional intelligence is and why you should care?

  • how to improve interpersonal communication skills

  • 36 ways to improve your business etiquette

  • email étiquette

Available Formats

½ Day

Business Etiquette
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