Laptop Typing on Bed

Email Etiquette

Course Overview

In the age of the internet, we often rely on email for the majority of our business communication even though communicating via email isn’t always the best way to communicate.

Program Objectives

During this program, participants will learn:

  • how to write clear, concise, correct email messages that get results

  • when not to use email

  • how to communicate a professional image via email

  • common email mistakes 

  • how to manage high volume emails on a daily basis

  • email mechanics

  • the importance of editing and checking grammar

Available Formats

½ day, virtual

Keyboard and Mouse

"Regina has conducted several leadership and team-building training events for our management team. Her enthusiasm and genuine interest in our business allowed for well-received sessions, which were lively, interactive, and fun. She made the subjects interesting and understandable, peppering her presentations with humor and using excellent explanations and examples. I would recommend Regina to any company looking to develop their managers' skills."

Mary McElhiney

Vice President

Business Operations ERS

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