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Communication Skills for Healthcare Professionals

Course Overview

Working in the healthcare profession requires constant communication; in person, online and on the telephone. Professional communication skills are critical to providing exceptional patient experiences and working with your healthcare team.

Program Objectives

 During his highly interactive program, healthcare professionals will:

  • focus on communication skills for sending and receiving messages

  • identify was to improve sending messages – visual, verbal and written

  • review email etiquette

  • learn how to use positive, hopeful language.

  • practice active listening techniques and using empathy

  • learn best practices for remote communication via Teladoc

  • review professional dress code for your healthcare organization

  • review social media standards for your healthcare organization

Available Formats

½ day, full day

Keyboard and Mouse

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Regina Clark,CSP

Moving Leaders To The Next Level

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