Coaching & Counseling

Course Overview

 Every manager will be faced with situations that require coaching and/or counseling. Setting the stage, sharing feedback, listening and offering support are behaviors that effective coaches use. The counseling and giving personal advice should be left to professionals!

Program Objectives

During this program, participants will learn:

  • the difference between workplace coaching and counseling 

  • when to coach others 

  • behavioral dimensions of effective coaches  

  • the coaching process to improve workplace performance which includes planning, having the coaching discussion and providing feedback

  • what to do when performance fails to improve

  • how to plan for and lead a coaching discussion 

Available Formats

½ day, full day

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