Click Here to see my new book:
Developing Process Excellence Leaders

Click on the following articles:

Are You Taking Your Customers for Granted

What Makes a Powerful Presentation

Leadership Lessons for the Process Excellence Leader

The Do's & Don't of Using Power Point

30 Tips for Six Sigma Trainers

Communicating to a Culturally Diverse Audience

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Interview Questions for Hiring Process Excellence Leaders

Everything You Need to Know About Adult Learning

Process Excellence Checklists

Innovate or Perish

Useful links are:

American Society of Quality

I Six Sigma

Six Sigma & Lean Training

Spice Up Your Speaking
This CD will tell you how to design and deliver project presentations in 10 easy steps. Starting with knowing your audience and ending with practice sessions. Also included is a Spice Up Your Speaking tip sheet.

30 Tips for Six Sigma Trainers
Some technical experts think that training is a long presentation. It's not! This CD will teach you how to create a participant centered learning environment and make technical training fun for the audience. Learn what to do before, during, and after training.