Regina's Blog
Managing Made Easy
by Regina Clark - on Monday, January 29, 2018
SOARING to New Heights
by Regina Clark - on Friday, July 14, 2017
If you keep doing the same things, you will keep getting the same results! If you want to do something new, like climb a mountain, finish a triathlon,
open a business or start a new career you have to be willing to create a new plan for yourself.
Read More...
Think Like a Champion
by Regina Clark - on Monday, February 27, 2017
Champions perform well under pressure and win. They prepare themselves to be in peak physical and psychological condition. They face their competition
head on and go for it, no holding back. In business, having the mindset of a champion will help you reach your strategic goals and be competitive. Read More...
WOW Your Customers with EQ
by Regina Clark - on Thursday, May 08, 2014
In 1995, Daniel Goleman wrote a book titled Emotional Intelligence. The term fascinated me. I was so curious to find out about Emotional Intelligence.
Read More...
In his book, Goleman describes Emotional Intelligence (EI) as having five parts:
1
Subscribe to Regina's Blog!
Recent Posts
Categories
Tags
Hiring Good Employees communication Presentation Skills Go To Webinars expectations Champion Change Leading Others hostile work environment Presentation Comfort Zones wow sexual harassment Webinars good meetings SWE sexual awareness customer service Johnny D's Diner Visual Language call center Presenting Nervous Energy Diverse Audience Good Quality Equipment Butterflies in Stomach Speaking customer Management Training Business Behavior change managment leadership pivot Smile Sally Ride Manager Webex Training Customer experience Black Diamond Web Conferencing hostile work environment, flirtation Power Point Empathy patient as customer Personal Development Audio Conoerence patient satisfaction SHRM Global Business Evnvironment service Remote Audience Coaching patient experience Teamwork Fun at Work Conferences Science Great Customer Experiences facilitation inappropriate behavior healthcare Speaking at Conferences Good Manners Don't Apologize Etiquette ACO Retention Motivating Employees Webcam