Regina's Blog

Managing Stress During the Holidays

by Regina Clark - on Thursday, December 07, 2017
Managing Stress During the Holidays

I just ran into a friend of mine at the supermarket. She seemed stressed. Her cart was overflowing with goodies and she started to tell me about her overbooked schedule and her list of holiday chores to accomplish which included holiday gifts for multiple teachers. My friend, who is one of the most gracious women I know, has four children and a lot going on. On the outside she looks as if she has everything under control; her home is lovely, her children are well mannered, her husband is a nice guy, and she is always willing to help others. On the inside she is really missing her mom who passed away a few years ago. 

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The CARE Approach for Healthcare

by Regina Clark - on Tuesday, June 03, 2014
The CARE Approach for Healthcare

Healthcare is a business and today’s patients have choices when it comes to deciding which doctors, which facilities and which treatments to follow. So how can physicians, nurses and other health care professionals create WOW experiences for their customers who are often patients? In order to WOW healthcare patients and their family members, healthcare providers must follow the CARE approach. 

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